Frequently Asked Questions
1. Do you take my insurance?
Navigating the complexities of insurance can be challenging, but at TRI Physical Therapy, we strive to make it as straightforward as possible. Here’s how insurance works at our clinic:
Accepted Insurances
We accept almost all Preferred Provider Organization (PPO) insurance plans. Specifically, we are in-network with Blue Shield and Medicare. Being in-network means that we have agreed upon rates with these insurers, often resulting in lower out-of-pocket costs for you.
Out-of-Network Insurances
If your insurance is not Blue Shield or Medicare, you can still receive care at TRI Physical Therapy. Here’s what you need to know:
Deductibles and Copays: If we are out-of-network with your insurance, you might need to meet a different deductible or pay a different copay compared to in-network providers. This doesn’t mean you cannot use our services; it just means your costs might vary.
Verification of Benefits: We recommend giving us a call to verify your benefits. Our team can help you understand what your deductible and copay would be for our services, ensuring there are no surprises.
Out-of-Pocket Payments
For those who prefer or need to pay out-of-pocket, TRI Physical Therapy offers a slightly reduced rate. This can be a good option if going through insurance is not the best fit for your situation. Paying out-of-pocket can sometimes simplify the process and might be more cost-effective depending on your specific insurance plan.
Steps to Take
Check Your Insurance: Contact your insurance provider to understand your coverage for physical therapy services, especially if you have a PPO plan.
Call Us: Reach out to TRI Physical Therapy to verify your benefits and understand what your costs might be. Our friendly staff is here to help you navigate this process.
Consider Your Options: Whether using insurance or paying out-of-pocket, we are committed to providing you with high-quality care tailored to your needs.
Contact Us
If you have any questions or need assistance, please don't hesitate to contact us at [phone number] or [email address]. Our goal is to make your experience as smooth and stress-free as possible.
2. Can You Treat My Specific Concern?
Our therapists are highly trained and experienced in treating all parts of the body and work with patients of all ages. Whether you have a sports injury, chronic pain, post-surgical rehabilitation needs, or any other physical concern, our therapists are here to help. We specialize in a wide range of conditions including but not limited to:
Sports Injuries
Chronic Pain
Post-Surgical Rehabilitation
Neurological Conditions
Pediatric Therapy
Geriatric Therapy
Our therapists will listen to your concerns and collaborate with you to develop a personalized treatment plan aimed at achieving your specific goals and improving your quality of life.
3. Is the Clinic Handicap-Accessible?
Yes, our clinic is fully handicap-accessible. We understand the importance of accessibility and strive to provide a welcoming and accommodating environment for all our patients. Our facilities include:
Handicap Parking: Conveniently located just outside the front door, ensuring easy access to our clinic.
Wheelchair Accessibility: Our clinic layout is designed to accommodate wheelchairs and mobility aids, with wide doorways, ramps, and accessible treatment rooms.
Accessible Restrooms: Restrooms are equipped with necessary accommodations to ensure comfort and ease of use for patients with disabilities.
We are committed to making your visit as comfortable and stress-free as possible.
4. How Do I Get an Evaluation?
Getting an evaluation at TRI Physical Therapy is simple and convenient. Here’s how you can get started:
Call Us: Reach out to us by phone at 310-846-9156. Our friendly staff will assist you in scheduling your appointment and answering any initial questions.
Text Us: Send a text message to 310-846-9156. We’ll respond promptly to arrange your evaluation.
Email Us: Email us at triphystherapy@gmail.com with your contact information and a brief description of your needs. We’ll get back to you to set up an appointment.
Online Booking: Visit the “Contact Us” page on our website and scan the QR code to book your appointment online. This convenient option allows you to schedule at your convenience.
Once you reach out, a member of our team will contact you to schedule your appointment, discuss your insurance coverage, and provide any additional information you may need.
5. What Do I Need to Know for My First Visit?
Your first visit to TRI Physical Therapy is designed to be thorough and informative. Here’s what to expect:
Appointment Duration: You will have a one-on-one, 45-minute appointment with your therapist.
Initial Consultation: Your therapist will discuss the history of your present illness or concern, including any previous treatments and your specific goals for therapy.
Physical Evaluation: Your therapist will take some measurements and evaluate your baseline strength, mobility, and function.
Clothing: We recommend dressing comfortably and appropriately based on the body part you’re seeking treatment for. For example, wear shorts for a lower body injury or a loose shirt/tank top for back or neck issues.
Our goal is to provide you with a clear understanding of your condition and the best course of treatment to achieve optimal results.
6. How Many Appointments Will I Need?
The number of appointments you will need depends on various factors, including the nature and severity of your condition, your treatment goals, and your progress during therapy. Here’s what to expect:
Initial Evaluation: After your initial evaluation, your therapist will discuss their findings and provide a treatment plan tailored to your needs.
Personalized Plan: Your therapist will consider your doctor’s recommendations, your insurance coverage, and the extent of your concerns when developing your treatment plan.
Ongoing Assessment: Throughout your therapy, your progress will be continuously assessed, and your treatment plan may be adjusted to ensure you achieve the best possible outcomes.
Our commitment is to work with you every step of the way, providing the necessary support and adjustments to help you reach your therapy goals.